Account & Data

Delete Your MATANA Account

Request deletion of your MATANA account and associated personal data

If you would like to delete your MATANA account, you can submit a deletion request using the form. Please use the email address associated with your MATANA account so we can identify and verify your request.

MATANA will process verified deletion requests in accordance with our Privacy Policy and applicable legal, contractual, security, and record-retention requirements.

What happens next?

  1. 1

    Verify

    We verify that the requester is associated with the account.

  2. 2

    Review

    We review the account and associated data.

  3. 3

    Delete or anonymize

    Eligible data is deleted or anonymized.

  4. 4

    Retention where required

    Certain information may be retained where required for legal, contractual, fraud-prevention, security, or legitimate record-keeping purposes.

Have questions about your data before requesting deletion? Read our Privacy Policy for details on what we collect and how it's used.

Deletion request form

Fields marked with * are required.

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